Yeah, here's what ticketmaster had to say to me when I demaned my money back from them on line like how I bought them! My replt to them is "what is a confermation number?" They had no problem selling my tickeys on line and getting there money asap, now we wait and send our tickets off in the snail mail, and hope for the best.I want to say don't buy from ticketbasterds but how can you not if you want a good seat! I think we should get together and sue them for return of all

chargers!
Hugs, Joy :-)

heres a copy of my response from ticketbasterds:

_______________________________________

Dear Joy,

This is the only way to get your refund.
In order to receive a refund for the duplicate order, you must mail back  the tickets along with the confirmation number to:

Ticketmaster Customer Service
Attn: Refunds
PO Box 471
Orlando, FL
32802-0471

**********JOY, please notice we suggest certified mail****************
  It is advised, but NOT required, that the tickets be sent via certified  mail, as Ticketmaster is NOT responsible for lost tickets.

If you have any further questions, please contact us. Please include ALL  previous correspondence.
Sincerely,
Bob
Ticketmaster.com Customer Support
Subject: Re: cancellations-refunds-exchanges
      I bought my Creed tickets on line and I want my refund to my credit card now online.