Unfortunately, things like this happen and we just have to move on and try and find the more positive things and there have been many negative e-mails that find their way onto this list but we try to go on and forgive those that send them. What I've learned, from past mistakes, is to ignore them and they'll go away. I also try and not get involved with those types of discussion anymore either. I've found out that when you get involved with the discussion it just gets worse. Also I've been trying not to send anymore negative things and just think positive. It works.